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Frequently asked questions (FAQ)

Q: Who is Compu Care Egypt ?

Compu Care is the premiere IT support company for small to medium-sized businesses. Compu Care helps business owners maximize their technology investment and minimize technology hassles by keeping their computing environment reliable, safe and serving their business needs.

Q: How does Compu Care work?

Compu Care provides local service backed by the stability and knowledge of a national network of technical experts and a Central Services organization that monitors and remotely supports your organization 24×7. As an Compu Care client, your business will receive computer, network and IT infrastructure care from a team of technology management professionals.

Q: Do you sell hardware and software?

Yes, our technology evaluation and procurement service, is one of the many convenience services that we provide our clients. We manage every step of the process: recommending software and hardware, the ordering and financing process, even disposing of technology at the end of its useful life. Read about Compu Care Procurement.

Q: What computing platforms do you support?

We support all of the computing platforms used in small to medium-sized business offices including: Windows (desktop and server versions), Macintosh, Novell NetWare and Linux.

Q: Do you support and service the Mac platform?

Yes we do. We have a large and loyal group of Macintosh clients. Compu Care employs some of the best Macintosh expertise in the country. We also have many clients who have, what we call, “mixed environments.” These are networks that have both Macintosh and Windows computers on them.
Compu Care is the only national computer and network service and support company that services these “mixed environments.”

Q: How much can I expect to pay for your services?

Compu Care services are very competitive. We customize our services to meet your unique needs. Most of our clients choose Compu Care and the monthly fixed fee option. This service allows our clients the simplicity of a monthly fee for their network maintenance needs. Projects that enhance or augment the current environment are outside the scope of Compu Care and charged accordingly.

Most Compu Care clients begin with a comprehensive Network Assessment to determine the reliability and stability of their computing environment. The results of the Network Assessment help determine how we can help you resolve the amount of ongoing monthly care your network requires.

How Compu Care Egypt can help ?

Contact Compu Care if you would like assistance in understanding how a new technology can enhance your company’s capabilities.

Q: Do you provide programming services?

Programming is not one of the Compu Care core services. However, your local Compu Care office can recommend a partner in your area to assist you with programming services.